Parking

The Parking fee is applicable for every additional hour or part of an hour.

Hours of Operation

Parking operating hours will be from 8:00 am (0 to 3 hours free) to 1:00 am. Paid parking will be applicable 4 days a week – Sunday to Wednesday ( Thursday, Friday, Saturday and Public Holidays will be free from 08:00 AM to 01:00 AM Only)

Overnight Parking will be applicable for all 7 days of the Week (irrespective of weekend or public holidays).

How to use the Mall’s Car Park

By parking your vehicle in this car park, you are accepting terms and conditions displayed at the entry points and pay machines. Please ensure that you keep your ticket with you at all times.

Before returning to your vehicle, please validate or pay at one of the pay machines located inside the mall. After payment, please exit the car park within 20 minutes by inserting the ticket in the ticket reader available at each exit point; otherwise, the additional stay will be subject to additional parking fees.

Please note: If you have stayed in the mall for less than 3 hours on weekdays, you can directly exit the car park, before the end of the 3 hours, by inserting the ticket at the exit machine. Please follow the instructions below.

Entering without a ticket will be considered as lost ticket and will be charged AED.150

How to pay at the machines inside the mall

• Please insert your ticket where indicated and read your parking fee on the display.
• Insert any combination of the following banknotes: AED 5, 10, 20, 50, 100 or 200.
• Take your Ticket back and change if any from the change tray where indicated.
• Collect your ticket after payment and exit within 20 minutes by inserting the ticket in the ticket reader available at each exit point.

How to Replace a Lost Ticket

• Please attend to one of the pay machines located inside the mall and press the Lost Ticket to pay the lost ticket fee.
• The lost ticket fee is AED 150 – The fee applies even if the ticket is lost during the free parking period.
• After payment, collect your receipt containing a 4 digit number which is required to be keyed in on the number pad on the exit machine to exit the car park.
• The fee is non-refundable even if the ticket is found after payment has been made.
• Take the payment receipt and proceed to the exit within 20 minutes.

For Cinema customers only

• Cinema customers are eligible for ONE additional FREE hour. Additional hours are charged as per the schedule of fees.
• Please present your parking ticket to the Cinemas cashier who will check your eligibility, apply an additional FREE hour on your ticket, and return it to you.

For Any Assistance

For assistance to use the parking management system, please contact :

Customer service 02 443 7000.

Al Wahda Mall reserves the right to add, change or modify any of the above terms and conditions, procedures, parking fees without prior notice.